Position Description

POSITION DESCRIPTION:
The Manager, Quality Management System is responsible for ensuring QMS requirements across programs, functions, and departments are in compliance. The role will also establish performance standards, procedures, and audit controls to meet business requirements.

DUTIES AND RESPONSIBILITIES:

• Lead, conduct, and plan internal QMS audits for compliance to the AS9100 series of standards in support of the Quality Management System.
• Drive Root Cause Corrective Actions (RCCA) from customers.
• Plan and manage internal, supplier, and third-party audits of quality systems, including shop floor audits.
• Manage all Receiving Inspection activities to ensure part conformity.
• Ownership of the DSQR process.
• Perform all formal responsibilities including audit planning, representing site leadership, conducting opening & closing meetings, and daily debriefs with management. Complete audit reports and issue, review, and approve formal corrective actions.
• Serve as liaison and interface to External Auditors during site audits.
• Facilitate audit schedules, logistics, and closure of corrective actions.
• Serve as liaison and interface during site certification and recertification audits.
• Ensure corrective actions are effectively implemented and closed according to schedule.
• Manage and administer the Quality Management System in accordance with the Quality Manual, ISO 9001:2000, AS9100, and other applicable standards and customer requirements.
• Provide guidance to all quality assurance functions, including ongoing development of effective quality systems, establishing and implementing audit protocols, and ensuring compliance with ISO and API standards.
• Mentor, train, and educate peers and employees with respect to the requirements of company quality systems.
• Compile information for, and lead, Management Review Meetings.
• Provide assessment of the health of the QMS and recommendations for improvement.
• Other duties as assigned.

QUALIFICATIONS:

EDUCATION:

• Certificate or degree in mechanical, manufacturing, or process engineering.
• Certified ISO2000/AS9100 auditor.

EXPERIENCE/KNOWLEDGE:

• Minimum 10+ years’ experience working in Quality Assurance in Manufacturing at the management level.
• Working experience in a related field of Engineering.
• Working knowledge of AS9100 and related aerospace and/or nuclear quality standards.

SKILLS & ABILITIES:

• Effective communication and report-writing skills.
• Leadership in problem solving.
• Good negotiation skills with a customer-oriented attitude.
• Excellent analytical abilities to grasp key points from complicated details.
• Ability to interact with customers during visits, document submission, and problem investigations.
• Strong leadership capabilities to lead projects to successful completion.
• Basic knowledge of applicable software to infer statistical data.
• Familiarity with the tools, concepts, and methodologies of quality management.