Position: Training Officer - E-Learning

Location: Tiverton, ON

Duration: 12 months with potential renewal

Summary:

• Develop and update e-learning and classroom-based training.
• Write, edit and publish documents.
• Work with subject matter experts to gather requirements, conduct needs assessments and identify knowledge and skill gaps.
• Develop learning resources such as reference and support tools, videos, manuals and guides.

General Accountabilities

• Develop and deliver training as required (in classroom, field checkout, computer based training etc environments).
• Scope and develop plans and schedules for assigned projects to a level appropriate to the specific assignment.
• Monitor project progress and report to customer.
• Manage changes to project scope, section resources, and schedules on a day-to-day basis.
• Create and maintain reports to ensure line and training management have the capability of obtaining the data they need.
• Consult on process issues with line management.
• Provide work direction to training staff.
• Perform other duties as required.

Specific Responsibilities

• Section assignments in the areas of Engineering and Technical training.
• Own all issues related to Training Courseware.
• Design and develop a Training Program including scope definition and development of plans for the program - from analysis through to implementation and evaluation.
• Establish objectives, select instructional setting and methodology, develop content and evaluation methods.
• Build strong relationships with stakeholders and subject matter experts to ensure the program is sustainable.
• Create, maintain and revise Training Procedures as required related to Section assignment.
• Receives assignments from Supervisor as well as identifies potential problems and opportunities in assigned areas and/or systems in the facility.
• Assesses, evaluates and recommends initial disposition of the problems as requiring (1) further review and investigations, (2) abandonment of the problem as being the best alternative.
• Instructs staff as necessary through lecture, field training, operating procedure and the like.
• Keeps abreast of maintenance and operating problems (OPEX) and takes action to implement change as appropriate.
• Maintains and/or updates operating and other specified department/divisional procedures.
• Prepares new or revised procedures consistent with operating licenses, policies, principles, department standard practices, standing instructions, maximum safety of operation, minimal risk of damage or loss, optimum frequency of routines; efficient operation and the like. Submits for review and approval.
• Participates in training programs to further own development and assists in the development of others. Attends lectures, does assignments and writes examinations.
• Responsible for developing and reviewing training materials, providing classroom instruction, creating and marking examinations and otherwise assists in training programs.

Skills and Knowledge:

• Adobe Captivate
• Oracle
• Access
• Excel
• Power BI
• SQL
• SABA

Education and Experience:

• Knowledge for this position requires completion of an accredited four-year university degree in a related discipline plus 6 years of relevant work experience.
• Manage and administer the development and delivery of a comprehensive program by providing end-to-end learning and development solutions including assessment, design, development, delivery, measurement and management of training programs
• Designs end-to-end learning solutions and training content in alignment with learning needs.
• Incorporates blended learning and adult learning principles and selects the appropriate instructional mediums, including self-led programs, instructor-led programs, e-learning and classroom settings.