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Technical Program Manager
- Emplacement Ottawa
- Type d’emploi Emploi permanent
- Salaire $95k - 120k per year
- Discipline Aerospace and Defence
- Références JOB-27738
Our client, a leading aerospace organization, is actively seeking a highly skilled Technical Program Manager for their Ottawa, ON location.
A standard day involves:
- Serving as the primary liaison with customers to fulfill contractual obligations and ensure proper execution.
- Analyzing sales forecasts for upcoming orders, identifying potential issues affecting customer orders and STC requirements.
- Participating in sales hand-off meetings during which orders are transferred from Sales.
- Upholding top-tier customer service by promptly addressing and resolving issues.
- Offering clear guidance to internal stakeholders, ensuring alignment with goals and implementation into action.
- Maintaining precise records, historical data, and overseeing issue resolution.
- Developing and implementing business process initiatives to optimize operations aligned with overall business objectives.
- Performing other assigned duties.
QUALIFICATIONS, SKILLS, AND EXPERIENCE
- 5+ years of project management experience in the aerospace industry, encompassing customer engagement, technical management, and business development.
- Demonstrated leadership and business acumen.
- Familiarity with CRM systems.
- Knowledgeable about satellite networks and mobile communications (e.g., Iridium, Globalstar).
- Experience with ISO9001/AS9100 quality systems.
- Preferred Project Management Certification.