23-003 - Project Resources
Workstream Lead and Business Process & Analysis Managers


Number of Vacancies:
1 Workstream Lead
2 Business Process & Analysis Managers

Hours: Up to 35 hours per week
Level: Band H Manager
Duration: 2 years
Location: Remote or within GTA as required


Workstream Lead Job Overview

• Conduct requirements gathering for Talent, Training, Compensation and Benefits departments including understanding the current processes and the desired end-to-end processes for success and efficiency
• Build strong working relationships with Stakeholders, including Line Leaders, HRBPs, Project Team, implementation partners, and others
• Document all business process requirements
• Work with Stakeholders in the Business to identify specific needs, pain points, and opportunities for improvement
• Utilize Subject Matter Experts to validate requirements, process steps, etc.
• Identify current process gaps and work with Senior Manager, Transformation Program and the Project Team to identify Employee Central capabilities to address the gaps
• Integrate project (system) capabilities and COE business needs into workstream requirements
• Work with Senior Manager, Transformation Program to validate requirements and produce configuration recommendations/requests
• Drive bias towards Best Practices in all recommendations
• Work with Project Team to ensure requirements are captured and properly configured in the Employee Central platform
• Other project duties as required

Workstream Lead Qualifications

• Experience in large and complex process transformation projects to support business needs and strategies
• Strong project management skills, particularly around resource management
• Strong understanding of and experience with core Talent processes, including Performance Measurement, Succession Planning, Development Planning, Knowledge Management, and Training and Development
• Strong understanding of and experience with compensation, pension, and Benefits processes and strategies, including compensation calculation and guideline development, benefits administration
• Familiarity with pension processes, calculations, and processing
• Knowledge of the entire Employee Life Cycle
• Strong communication skills, both verbal and written, including delivering effective presentations
• Strong collaboration skills: ability to form relationships and build trust both with internal and external stakeholders.
• Strong facilitation skills and experience with cross-functional groups of varying sizes
• Business writing experience (requirements documents, specifications)
• Data analysis experience
• Effective Stakeholder management skills
• Process Re-engineering experience, including relevant methodologies (e.g. Lean, Six Sigma)
• Experience managing complex project deliverables and knowledge of project management methodologies (waterfall, agile, etc...)
• Ability to multitask effectively
• Must be comfortable with ambiguity and working productively without supervision
• Knowledge of relevant Collective Agreements is a strong asset

Business Process & Analysis Manager Job Overview

• Work with Stakeholders in the Business to identify specific needs and areas for improvement.
• Conduct requirements gathering, data and process analysis, and gap analysis.
• Develop and present recommendations to business Stakeholders.
• Produce all required documentation for business processes.
• Provide direction on business process documentation and associated improvement programs.
• Be responsible for the development and maintenance of business process methods and documentation.
• Liaise with internal departments and other divisions, customer groups and stakeholder representatives, relative to business process and improvement programs.
• Initiate and participate in formal business assessments through involvement in identifying specific needs.
• Plan, organize and participate in critical reviews and audits of management and business processes.
• Prepare reports and presentations for appropriate Line Management, identifying priority areas for business process improvement.
• Facilitate the identification of priority areas for business improvement and integration.
• Advise and assist in the development and implementation of business improvement plans.
• Perform other project duties as required.

Business Process & Analysis Manager Qualifications

• Extensive and proven experience in large and complex IT projects to support business and project management activities as required
• Strong communication skills, both verbal and written, including delivering effective presentations
• Strong collaboration skills: ability to form relationships and build trust both with internal and external stakeholders.
• Strong facilitation skills and experience with cross-functional groups of varying sizes
• Business writing experience (requirements documents, specifications)
• Data analysis experience
• Experience in developing Standard Operating Procedures and process documentation for various audiences both technical and non-technical
• Effective Stakeholder management skills
• Process Re-engineering experience, including relevant methodologies (e.g. Lean, Six Sigma)
• Ability to multitask effectively
• Must be comfortable with ambiguity and working productively without supervision
• Experience working in complex project environment and knowledge of project management methodologies (waterfall, agile, etc...)
• Human Resources experience desired but not essential