Position: ServiceNow Developer

Start Date: TBC - Upon completion of Security Clearance
Location: Chalk River, ON - Work Remotely

Duration: 6 months with possible extensions

Duties & Responsibilities:

• Support endusers of Servicenow
• Design, develop and implement updates/enhancements to Service now working with users in
• both HR and ITSM modules
• Regular maintenance to the ServiceNow ITSM and HR platform
• Enhancements in the form of adding additional services, workflows or integrations for the
• existing ServiceNow ITSM and HR platform
• General reporting / dashboard experience in ServiceNow Analytics Reporting
• Provide upgrade assistance and remediation of defects
• Tailor out of the box service portal templates (themes and logos)
• Assist with configuration of services and catalog pertaining to HR
• Ability to build metric reports from Servicenow
• Configure role delegation
• Configure notification activities
• Ability to import data into ServiceNow as required from other systems and excel
• Update designated requestor(s)
• Evaluate and estimates for Enhancements and new functionality as requested.
• Provide advice on implementation of enhancements and new projects with ServiceNow
• PowerBI experience would be an asset

Qualifications:

• Must be a Certified Servicenow developer
• 2-3 years of experience with the Servicenow HR platform specifically
• 5-7 years of IT Operations experience and 3-5 years of experience with
• ServiceNow administration in an enterprise environment.