Technical Sales/Field Support - Small Arms (Kitchener)

• Development and continuous evolution of product demonstration and capability. 
• Coordinates with sales teams and local representatives to ensure planning, equipment, and demo/range event execution. 
• Conducts and coordinates customer demonstrations, range support and trade show support as needed. 
• Emphasize the features, and other products to highlight how customers can best integrate various platforms to meet their needs/application including optics and accessories.
• Travels to trade shows, range days, and other industry events to conduct demonstrations and provide technical information to current and potential customers.
• Travels to meet customers when issues arise. Engages the customer to reassure, document and solve customer issues working with appropriate company.
• Provide product performance feedback.
• Other duties as assigned.

ACCOUNTABILITIES:

• Obtain Enhanced Security Clearance from the Government of Canada.
• Maintenance of secure and confidential company information.
• Adherence to the Corporation’s policies and procedures.

QUALIFICATIONS:

• Minimum 5 years experience in a technical sales role.
• College diploma in engineering technology or business administration.
• Hands-on product experience is an asset.
• French/English bilingualism is an asset.
• Has, or is able to obtain, RPAL.
• Ability to assemble, zero, and test demo units. 
• Ability to work seamlessly across our Group and with customers.

WORKING ENVIRONMENT, HEALTH & SAFETY ISSUES, CONDITIONS, PHYSICAL DEMANDS:

• Office environment – specify activities (keyboarding, sitting, problem solving, analysis).
• Range & Lab (PPE Required) – 40% to 60% in indoor and outdoor ranges.
• Requires the ability to lift and carry kit weighing 50 lbs. on a regular basis.
• Frequent exposure to loud noises.
• Travel – 40% to 60% travel in Canada, and internationally.